All packages are provided by Sound Travel, a fully licenced provider of accommodation, travel products and services. Sound Travel is fully committed to customer satisfaction and consumer financial protection as a Protected Trust Services member in accordance with the Package Travel Regulations of 2018.
Located alongside the NEC and Resorts World; home to Genting Arena & a whole host of shopping and dining outlets. The Lobbyist Lounge Bar is also home to Starbucks with views over Pendigo Lake & offering service daily from 7am-11pm. Eleven Bar & Grill is open for dining 6-9.30pm. All rooms feature premium bedding with the IHG Sleep Advantage Programme allowing for the perfect night's sleep after a great event! Car parking also available on site
Once you have booked your package via your ticketing agent you will be sent a booking confirmation with details of the tickets that are included. Tickets will be delivered to you by your ticketing agent by the delivery method you have chosen. Approximately 4 weeks before the event you will be contacted by Sound Travel with your hotel booking information and document to present to the hotel on check in. To make any requests such as twin room, or add extra nights, please email help@soundtravel.co.uk
Please note any queries in relation to your tickets should be directed to your ticketing agent.