All packages are provided by Sound Travel, a fully licenced provider of accommodation, travel products and services. Sound Travel is fully committed to customer satisfaction and consumer financial protection in accordance with the Package Travel Regulations of 2018.
Following a £50 million restoration and refurbishment, Birmingham’s original grande-dame hotel re-opened in May 2021, having been closed for almost 20 years. Standing proud on Colmore Row, The Grand is just a short 10 minute walk to the Utilita Arena and also convenient for New St Station close-by. Originally opened by Isaac Horton back in 1879, this opulent property pays homage to their founder with the stunning Isaac's Restaurant - where Brum meets New York serving American comfort food. Post show, head to Madeleine Bar for exceptional cocktails, champagne & wine. Truly a treat to stay here!
Once you have booked your package via your ticketing agent you will be sent a booking confirmation with details of the tickets that are included. Tickets will be delivered to you by your ticketing agent by the delivery method you have chosen. Sound Travel will be in touch around 7-10 days post booking with your hotel booking information and document to present to the hotel on check in. To make any requests such as twin room, or add extra nights, you will be able to do this once you have your Sound Travel welcome email. Please note any queries in relation to your tickets should be directed to your ticketing agent.
