All packages are provided by Sound Travel, a fully licenced provider of accommodation, travel products and services. Sound Travel is fully committed to customer satisfaction and consumer financial protection in accordance with the Package Travel Regulations of 2018.
Hilton Cardiff hotel is located in the city centre, right opposite Cardiff Castle and just a 10 minute walk to the Motorpoint Arena and Bute Park, and just 12 minutes from the Principality Stadium. The contemporary Metropole Lounge is the place for your before or after show gathering, boasting a versatile all-day menu and stylish decor. Refined rooms come with flat-screen TVs, WiFi (fee) and minifridges, as well as tea and coffee making facilities.
Once you have booked your package via Ticketmaster you will be sent a booking confirmation with details of the tickets that are included. Tickets will be delivered to you by the delivery method you have chosen. Approximately 10 days after booking, as soon as Sound Travel process your booking data, you will be contacted by Sound Travel on email admin@soundtravel.co.uk with your hotel booking information and document to present to the hotel on check in. You will be directed to set up an account with Sound Travel where you can add requests such as twin room or accessible room, you can also purchase any additional nights at exclusive rates here to ensure you keep the same room for your full duration. Sound Travel can be contacted on help@sound.travel. Please note, your chosen hotel will not have your booking information until around 14 days before check in. All queries should be directed to Sound Travel.